1. Who We Are
Green World Safaris Ltd is a registered tourism and travel company based in Uganda and serving clients across East Africa. Our website address is: https://greenworldsafaris.com.
We are committed to protecting your privacy and personal data in accordance with the Uganda Data Protection and Privacy Act, 2019 and relevant East African Community (EAC) digital privacy regulations.
2. What Personal Data We Collect and Why
a) Comments
When you leave comments on our website, we collect the data shown in the comment form, along with your IP address and browser user agent to help detect spam.
An anonymized hash of your email address may be provided to the Gravatar service to check if you’re using it. The Gravatar privacy policy can be found at: https://automattic.com/privacy.
Once approved, your profile picture will be visible to the public next to your comment.
b) Media Uploads
If you upload images to the website, avoid including embedded location data (EXIF GPS), as visitors may download and extract that information.
c) Cookies
We use cookies to enhance your browsing experience:
- If you leave a comment, you may opt-in to save your name, email, and website in cookies, lasting for 1 year.
- Temporary cookies may be set to check your browser’s cookie capabilities.
- Login cookies are set when you log in and last 2 days (or 2 weeks if “Remember Me” is selected).
- Editing or publishing articles sets a cookie with no personal data, lasting 1 day.
You may clear cookies via your browser settings at any time.
d) Embedded Content from Other Websites
Our articles may include embedded content (videos, maps, articles, etc.). These third-party services may collect data, use cookies, and track your interaction, especially if you’re logged into their platforms.
3. How We Use Your Information
We use your data to:
- Deliver and improve our services
- Respond to inquiries or bookings
- Process payments
- Send updates or promotional information (only with consent)
- Fulfill legal or regulatory obligations
We never sell or rent your data to third parties.
4. Who We Share Your Data With
We may share your data with:
- Payment processors like Pesapal (in compliance with PCI-DSS)
- Government agencies (only when legally required)
- Trusted service providers operating under confidentiality agreements
If you request a password reset, your IP address will be included in the reset email.
5. Data Retention
- Comments and metadata are stored indefinitely to support follow-up comments.
- Registered users can access, edit, or delete their profile data (except username).
- We retain necessary transactional data for legal, accounting, and tax compliance.
6. Your Rights
Under Ugandan and EAC data protection laws, you have the right to:
- Access the personal data we hold about you
- Correct or update inaccurate data
- Request deletion of your data (unless legally required to retain it)
- Withdraw consent for marketing at any time
- Lodge a complaint with the National Personal Data Protection Office in Uganda
To exercise your rights, email: info@greenworldsafaris.com
7. Where Your Data Is Sent
Visitor comments may be checked through an automated spam detection service. Data may also be processed by cloud-based tools under secure and GDPR-compliant hosting services.
8. Data Security
We employ technical and organizational measures to safeguard your data, including:
- SSL encryption on our website
- Secure payment gateways
- Access controls and administrative safeguards
However, no system is 100% secure. We encourage users to use strong passwords and be cautious with their personal data online.
9. Changes to This Policy
We may update this privacy policy from time to time. Changes will be posted on this page and, where appropriate, notified via email.
10. Contact Information
If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us:
📧 Email: info@greenworldsafaris.com
📞 Phone: +256 772 676558
📍 Address: Najja Shopping Centre, 3rd Floor, Room 03I, Kampala – Entebbe Rd, Kampala, Uganda
🌐 Website: https://greenworldsafaris.com